Review of Blue Eden Restaurant by AnakBrunei
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Your definitive guide to eating out in Brunei.
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Blue Eden Restaurant |
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The Empire Hotel - Spaghettini's new menu |
The Empire Hotel has done it again. Not to be complacent and rest on their laurels, Spaghettini and new Chef Thomas Walter has launched a new menu made up of sumptous, carb laden Italian dishes with a range of traditional antipasti, zuppa , insalata, primi and dolce.
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Shikai Restaurant |
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A Costly Interview? |
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Absolutely Shocking! |
Disappointed!!!
We felt so disappointed and unsatisfied with one of the restaurants at Gadong. The story began like this; we booked the sungkai’s buffet for 14 persons ($9 / person),but there were only 10 of us that could attend the buffet. The tables that was accommodating the remaining four people were given off to other customers.
After we had our sungkai, we asked for the bill from the waiter but then we were so shocked to see that the total amount for our buffet was $126 when in fact we were actually supposed to pay only $90.
One of us went to the waiter asking for the explanation. The waiter said that we booked for 14 persons sowe had to pay the $126 but it wasn’t fair. The waiter again said that it was their policy to do such thing and it is their system to be like that!! Come on… isn’t that called RIBA?? Who knows Brunei had such a restaurant!! We just had to pay for what we had eaten, no more and no less!! It was also not fair that we had to pay for other customers.
The only reason why those customers who took our table did not stay and eat was because there was not enough food. Is that justice on our part? We gave up our table to other customers and yet we had to pay for the seatings because the restaurant did not have enough food for them. We just cannot find the logic in this whole situation.
The very disappointing thing was the owners of that restaurant. We already tried talking to them in a nice, POLITE and sensible manner “Minta maafkami ah….” and that was replied with; “Apa lagi masalah kamu ani…??? Besedakah bah bulan puasa ani, tu pun kamu inda mau bayar untuk 14 orang”.
We did not mind paying for the place IF we did not give the tables up but we did. They asked us why we wanted to pick a fight during this holy month but we weren’t the ones who raised our voices and started throwing tantrums first.
Then the other owner came to us and said to one of us who actually gave a complaint on our behalf, saying “Kanyang dah parut atu..ahh?? Haram tu yang kamu makan ahh.. kuar kamu dari sini!! Haram kamu masuk kadaiku lagi!!” That was it?? Is that how our Bruneian people are?? There was no sense of politeness at all. They did not even let us explain! They just came and started yelling at us! Mana budi bahasa atu..??
All that we wanted is the ‘why?’ but they threw us out of the place as if we were ANIMALS!! Moreover, the male owner of the restaurant is very sexist. He did not even bother about what our female friends were saying. His exact words were “Kamu perempuan nda tau papa..” How are we supposed to talk to these sorts of people? This is the fasting month and we just wanted to come to some sort of agreement and yet we were treated this way.
We assure you that your business would not be going far IF you do such thing to your own customers. Without customers, your business will go down. Don’t you think that they will spread these things about your attitude being that restaurant’s owner?? Think twice!! We would like to thank the securities that were there to help us get our point across to those hard-headed owners!
Banyak lagi restoran di Brunei ani yang nyaman-nyaman dan membayar untuk orang yang hadir saja, sebab makanannya untuk semua orang dan lebih mencukupi. Sekali kami kena haramkan masuk, seratus kali lagi kami haram kan datang ke restoran atu. Orang Brunei terkenal dengan budi bahasa dan sopan santunnya tapi kenapa orang Brunei yang punya restoran ani nada langsungkan besopan bahasa?
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Sungkai @ I-Lotus Restaurant |
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Sungkai @ Deli Nutreesh |
Yesterday we had sungkai at a restaurant with my office mates, except the bosses! Haha! I’m sure you all heard about this place which serves grilled food buffet for $10.90, don’t know the place? It’s just behind the QAF Plaza in Beribi. Now here’s my review and comments, or more to critic.
First of all, the food was good. I helped myself with the grilled lamb chop which made me kinda warm and restless this morning, but yea I love it! Now here’s the down part. Towards the course of the buffet, they did not refill some of the food especially the grilled items. Once all was grilled, then that’s it, you couldn’t ask for more, especially when you had to go through a big flock of hungry piranhas to get your share. I didn’t get to scoop the grilled prawn and when I asked for it, they were about to cool the coal already. And whats worst, they accepted customers’ reservations when they have a limited food preparation. Even before I could speak up, I heard some diners complained already.
But yea, I managed to eat what I wanted to eat, even though I had to share some of them with my friends, especially the grilled prawn. They didn’t even refill the tea and coffee, with that crowd, they just used a small pot for it!!! I’d say poor management on the buffet despite the good food.
Another thing, the place was cramped and packed. I found myself having to squeeze through my way amidst the crowd just to get around. I don’t know if I had to brush against breasts and butts with people in such crowd. The location of the restaurant was the biggest put-off to the experience, unless you’re early enough to secure a table indoors, like we did. Basically located on a sidewalk, the place did not provide a cozy environment to dine. Outdoors, it smell like drain water and they were lots of flies. Flies on food, that’s a major irritation for me, big time, especially for someone with weak immune system like me. Lucky us, we managed to get a table indoors, even that, they were one or two rogue flies flying around. Any health inspectors reading my blog? I think this place needs a spot check!
I guess that will be my last time visiting this restaurant. I don’t mean to destroy your reputation though nor I meant any harm. This is just my personal experience for your own improvement. Your food are delicious, it’s just that there are other factors you might need to look at.
Reviewed by Cintaislove.
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Sungkai Buffet - Sheraton Utama Hotel |
Ambience - Nicely lit food stations, the fairy lights and water trickle into the pool were nice touches.
Desserts - Not a good idea to leave desserts (cream cakes, fruits - uncovered/unchilled) out for hours in the hot humid weather we are experiencing. I didn't have any.
Staff - Excellent as usual from Zul & Johannes and a big hello to Chef Nova. There were a number of new staff who appear enthusiastic and who were practicing the Sheraton 'touch'.
Value for money - At $22.00 + 10%, pretty good. The ambience and excellent service gather high points for me.
Worth a second visit? - Yes, but I will be go earlier (than 7.30 pm) to get the choice cuts of lamb and if the choice and display / storage of desserts is improved.
p.s The sambal belachan was excellent - very pedas with that delicious aromatic shrimpy smell/taste.
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Ramadhan Sungkai Guide |
This guide has been making its rounds. Emailed, printed and photocopied nationwide I assume. Originally compiled by Maurina. Good job babe!
1. The Empire Hotel & Country Club (Atrium Cafe)
- Sungkai Buffet @ BND$25 per adult and BND$12.50 per child
- Prayer rooms available, $1 off every meal for charity
- Win Umrah packages as well
- For reservations: +673 2 418888
2. Charcoal Restaurant & Grill
- Skewer Buffet (whatever that means) @ BND$28.50 per person
- For reservations: 2221228
3. The Airport Restaurant
- Sungkai Buffet @ BND$23.50 per adult and BND$12.50 per child
- Don’t forget extra cash for parking, especially if you tend to linger around after a meal.
- For reservations: 2331853
4. Seasons
- Sungkai Buffet @ BND$20.90 per adult and BND$12.50 per child
- Gadong area: come early so you don’t need to fight for parking
- For reservations: 2422291/2/3
5. Dynasty Restaurant
- Set menu per table (Menu A: BND$140 per table, Menu B: BND$200)
- Sahur Dim Sum @ BND$13.90 per adult and BND$9.90 per child
- For Reservations: 2430185/6
6. Rizqun Coffee House
- Sungkai Buffet @ BND$19.50 per adult and BND$10.00 per child
- For Reservations: 2423000 ext 7811
7. Orchid Garden Hotel
- Sungkai Buffet (Vanda Restaurant & Goldiana Cafe) @ BND$19.80 per adult
BND$12.80 per child
- Sahur Dim Sum Buffet @ $12.80 per adult and BND$6.80 per child
- For Reservations: 2335544
8. Misato
- Sungkai Buffet @ BND$12.90 per adult and BND$7.90 per child
- For Reservations: 2239159
9. Zaika
- Sungkai Buffet @ BND$17.00 per adult and BND$8.80 per child
- Bring extra cash for parking if you like to linger
- For Reservations: 2231133/2231155
10. Fratini’s
- 50% Discount on all Pastas & Pizzas
- For Reservations: 2451200/2451300 (Centrepoint), 2334520/2334530 (Piccolo)
11. RMS Diner
- 50% Discount on all Burgers
- For Reservations: 2423555/2452555
12. Restoran Nyonya
- Gadong: Nyonya Sungkai Buffet @ BND$9.80 per person
- Sahur Dimsum at Nyonya Restaurant @ 0.99cents per basket.
- Serusop: International & Halal Dim Sum Sungkai Buffet @ $12.80 per person
- Yayasan: Value Sungkai Buffet @ BND$6.80 per person
- For Reservations: 2231236 (Yayasan), 2447090 (Gadong), 2340038 (Serusop)
13. Pondok Sari Wangi
- Sungkai Buffet @ BND$10.99 per adult and BND$5.00 per child
- For Reservations: 2445043 (Gadong), 2661893 (Sengkurong)
14. La Mee Restaurant
- Delima: Sungkai Buffet @ BND$6.00 per adult and $3.50 per child
- Gadong: Sungkai Set Meal @ BND$5.00
- For Reservations: 2430113 (Gadong), 2340112 (Delima)
15. Sheraton Utama Hotel (Poolside)
- Tamu Sungkai Buffet @ BND$22.00 per person
- For Reservations: 2244272
16. Swensen’s
- Exotic Seafood Kebabs @ BND$14.50
- Tropical Chicken Delight @ BND$14.20
- Texan Chicken & Lamb Kebab @ BND$18.90
- For Reservations: 2451864
17. Seafood Paradise
- Ramadhan Sungkai Seafood Buffet Promotion @ BND$14.50 per adult and $6.80 per child
- Free flow soft drink or air bandung and kurma
- For Reservations: 2231788, 8788934
18. Big Papa’s
- BP’s Buffet Sungkai @ BND$7.00 per adult and BND$4.00 per child
- For Reservations: 2233333
19. Millennium Restaurant
- Middle Eastern Sungkai Buffet @ BND$16.80 per adult and $10.80 per child
- For Reservations: 2424168
[added: 16/9/07 @ 11.09pm]
20. Tandoor.com (located behind The Arch building in Gadong)
- Sungkai Buffet @ BND$19.90
- For Reservations: 2450182
21. I-Lotus Restaurant
- Sungkai Buffet @ BND$15.80 per adult and BND$9.80 per child
- For Reservations: 2422466
[added: 17/9/07 @ 5.11pm]
22. Deli Nutreesh
- Sungkai Buffet @ BND$10.90 per adult
- For Reservations: 2651740
23. Jerudong Park Polo Club (Polo Restaurant)
- Sungkai Buffet @ BND$19.90 per person
- For Reservations: 2612500
24. The Holiday Lodge (Mills Coffee House)
- Sungkai Buffet @ BND$10.90 per person
- For Reservations: 2611618
[added: 17/9/07 @ 10.00pm]
25. Asma Hotel
- Sungkai Buffet @ BND$12.90 per person
- For Reservations: 2612218
26. Mister Pizza
- Sungkai Buffet @ BND$9.90 per person
- For Reservations: 2452277
27. Pizza Hut
- Promotion: Buy one, free one pizza for takeaway/pickup.
- You get a free large pan pizza when you buy one Cheesy Bites pizza (BND$24.90). Choices are either Honey Garlic, Tuna Delight or Hawaiian Lovers.
- Call 222-6111.
28. Arthini Cafe & Catering (Nasi Kandar Penang)
- Sungkai Buffet @ BND$12.00 per adult and BND$6.00 per child
- For Reservations: 2652699/8733397
29. D’anggerek Hotel (Aranda Cafe)
- Sungkai Buffet @ BND$10.00 per adult and BND$5.00 per child
- For Reservations: 2345222 ext 815
30. Saffron
- Ramadhan Sungkai @ BND$22.00 per adult and BND$12.00 per child
- Dessert Ramadhan Buffet @ BND$10.50 per adult and BND$6.00 per child
- For Reservations: 2235888
[added: 17/9/07 @ 10.47pm *maju eh*]
31. Capers
- Ramadhan Promotion: All You Can Eat @ BND$12.90 per person
- There will also be a buffet spread
- For Reservations: 2234000
[added: 18/9/07 @ 2.55pm]
32. Restoran Amanah Harith
- Sungkai Buffet @ BND$6.90 per adult and BND$4.00 per child
- For Reservations: 2612140/8750292/8884546
[added: 18/9/07 @ 3.28pm]
33. Brunei Hotel (Mawar Coffee Garden)
- Sungkai Buffet @ BND$9.90 per adult and BND$5.50 per child
- Guests in a group of 6 people will only have to pay for 5
- For Reservations: 2242372/3/4/5/6/7/8/9
[added: 19/9/07 @ 5.39pm]
34. Andaman Restaurant
- Sungkai Buffet @ BND$9.99 per person
- For Reservations: 2653355
- Review by Turquoise and Roses
35. Coffee Zone Kiulap
- Sungkai Buffet @ BND$12.90 per adult and BND$6.00 per child
- For Reservations: 2239333
[added: 20/9/07 @ 3.43pm]
36. Seri J.S Restaurant (Kg Kilanas)
- BBQ Sungkai Buffet @ BND$11.90 for adults and BND$6.90 for child
- For Reservations: 2670367, 8981322
37. KTM Thai Seafood Restaurant
- Sungkai Buffet @ BND$6.00 per adult and BND$3.00 per child
- For Reservations: 2619140, 8875530
38. Takara
- 30% off on all Makis & items from the Ala Carte menu
- For Reservations: 2450180
39. Sushi Tei
- 30% off on all dishes
- For Reservations: 2447471
40. De Royalle Cafe
- Lontong Ramadhan @ BND$7.90
- Lontong: beef rendang, ketupat, papadam, sayur and salads wrapped in banana leaf
- For Reservations: 2220257
[added: 20/9/07 @4.15pm]
41. Fun Bread Cafe
- Ramadhan Special Set Meals @ BND$7.90
- Pick any rice dish and that will come with dessert and a choice of coffee or tea (hot or iced)
- For Reservations: 2451028
42. Seri Anjung Restaurant & Catering
- Sungkai Buffet @ BND$8.00 per person
- For Reservations: 2222776, 8989766
[added: 20/9/07 @4.15pm]
43. TT Blues
- Sungkai Buffet @ BND$8.88 (nice!)
- For Reservations: 2424527
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Sungkai Buffet @ Atrium Cafe, Empire Hotel |
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Fusion Restaurant |
Tried Fusion at The Mall (located at Kura). Here’s my review…
Place : Décor and ambience reminds me of an indon restaurant kind of thing. Serving staff all in uniforms – waistcoats and kebayas. Not immediately attractive.
Service : Plates and glasses were sort of thumped on the table. Busboys were attentive though. Orders did get mixed up. We were a party of 10.
Menu : Wide range of choices under category of noodles & pasta, seafood & choice cuts. No vegetarian. All dishes accompanied with an explanation of what’s in it and a picture. Pictures were pretty flash so it gets you very excited about ordering. Beverage choices not so fantastic but then I’m the type who just opts for water cos I don’t like fizzy drinks, coffee or mocktails. I wouldn’t exactly say it was very “fusion”. Prices were tempting cos everything seemed reasonably priced.
Food : Nice presentation with nice chinaware. Seafood not fresh. I am very fussy about fishy smells and this was definitely fishy. Thank goodness I didn’t order the fish on its own. I had the seafood mix (fish slices, prawn, calamari & mussels) with rice. Rice was a bit mushy. Seafood was strangely marinated with a herb. I think it was thyme or fennel. Didn’t go very well but provided some flavour. Since the seafood was not at all fresh, I had to ask for chilli padi and soy sauce for cover up. There was not enough seafood portion to accompany the rice so I did not get to finish my rice. So I ended up still a bit hungry and not at all satiated. Generally, portions were small. Not very filling – but then I’m a big eater.
Dessert : No choices on the menu. You will have to check out the cake counter which had pretty looking tiramisu, oreo cheesecake, cherry cheesecake, cappuccino cheesecake and blueberry cheesecake. I tried a bite of each. Not worth the calories. I definitely make better tiramisu than what they were serving. Skip altogether - unless you don't know how real tiramisu should vaguely taste like and you can't be bothered.
Conclusion : Not going back no matter what. Not worth looking for parking and taking a gamble on which dish might turn out right.
This post is written by a friend of mine who went to the restaurant last month with her friends. If the owners are reading this, I hope you will accept this as constructive feedback and really look seriously into the source/storage of your ingredients. I can't think of anything worse than dubious ingredients - especially seafood - not only off-putting but downright dangerous. People do notice immediately and most will not tell you but just go away, tell their friends and never come back again.
And I have noticed in some restaurants, when you comment negatively on their food (even in the nicest possible way) to their service staff, they will look bewildered, bothered and give you that 'why are you telling me, I didn't cook it' look. It's really sad. So restaurant owners, if you're reading this, train your staff well, they are not there just to present the menu, take orders and serve. They are actually your restaurant ambassadors who play a very important part in a diner's experience in your establishment.
There are a few places I would not return to after just one awful experience with their food and service, and with the choice of restaurants we have in Brunei nowadays, you cannot afford to have anybody leaving your restaurant unhappy, dissatisfied and upset with their encounter.
Posted by Eleanor
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Savy's Restaurant |
JKP and I had lunch at this newish restaurant in town. I think by now, everyone knows where this is located as they finally have a temporary signage put up. For those who don't, look out for the white tiled building opposite the Standard Chartered Bank. Just go up the stairs and it's located on the first floor.
When we walked in, who did we see, giving us big smiles and the warmest welcome? Oggy and Sam, two of our favourite service staff who used to work at the Sheraton Hotel. Both of them led us to our table by the windows, told us how nice we looked, pulled our chairs and sat us down, and neatly placed the napkins on our laps, presented the menu, recited the specials, took our drink orders and left us for a minute while we looked at the menu. (Doesn't that sound so professional? - excellent training from their ex-employer truly pays). A refreshing change from some restaurants where their service staff stare at you resentfully when you walk in.
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